Section 1367.041 Of Article 5. Standards From California Health And Safety Code >> Division 2. >> Chapter 2.2. >> Article 5.
1367.041
. (a) A health care service plan that advertises or markets
products in the individual or small group health care service plan
markets, or allows any other person or business to market or
advertise on its behalf in the individual or small group health care
service plan markets, in a non-English language that does not meet
the requirements set forth in Sections 1367.04 and 1367.07, shall
provide the following documents in the same non-English language:
(1) Welcome letters or notices of initial coverage, if provided.
(2) Applications for enrollment and any information pertinent to
eligibility or participation.
(3) Notices advising limited-English-proficient persons of the
availability of no-cost translation and interpretation services.
(4) Notices pertaining to the right and instructions on how an
enrollee may file a grievance.
(5) The uniform summary of benefits and coverage required pursuant
to subparagraph (A) of paragraph (3) of subdivision (b) of Section
1363.
(b) A health care service plan shall use a trained and qualified
translator for all written translations of marketing and advertising
materials relating to health care service plan products, and for all
of the documents specified in subdivision (a).
(c) This section shall not apply to a specialized health care
service plan that does not offer an essential health benefit as
defined in Section 1367.005.