Section 396.5 Of Article 12. Consumer Protection From California Public Utilities Code >> Division 1. >> Part 1. >> Chapter 2.3. >> Article 12.
396.5
. The governing body of a community choice aggregator shall
adopt a policy that expressly prohibits the dissemination by the
community choice aggregator of any statement relating to the
community choice aggregator's rates or terms and conditions of
service that is untrue or misleading, and that is known, or that, by
the exercise of reasonable care, should be known, to be untrue or
misleading.