Article 11. Enrollment Agreements And Disclosures of California Education Code >> Division 10. >> Title 3. >> Part 59. >> Chapter 8. >> Article 11.
(a) A student shall enroll solely by means of executing an
enrollment agreement. The enrollment agreement shall be signed by the
student and by an authorized employee of the institution.
(b) An enrollment agreement is not enforceable unless all of the
following requirements are met:
(1) The student has received the institution's catalog and School
Performance Fact Sheet prior to signing the enrollment agreement.
(2) At the time of the execution of the enrollment agreement, the
institution held a valid approval to operate.
(3) Prior to the execution of the enrollment agreement, the
student and the institution have signed and dated the information
required to be disclosed in the Student Performance Fact Sheet
pursuant to subdivisions (a) to (d), inclusive, of Section 94910.
Each of these items in the Student Performance Fact Sheet shall
include a line for the student to initial and shall be initialed and
dated by the student.
(c) A student shall receive a copy of the signed enrollment
agreement, in writing or electronically, regardless of whether total
charges are paid by the student.
A student may not waive any term or receipt of any
disclosure required by this article.
(a) Except as provided in subdivision (c), before an
ability-to-benefit student may execute an enrollment agreement, the
institution shall have the student take an independently administered
examination from the list of examinations prescribed by the United
States Department of Education pursuant to Section 484(d) of the
federal Higher Education Act of 1965 (20 U.S.C. Sec. 1070a et seq.).
The student shall not enroll unless the student achieves a score, as
specified by the United States Department of Education, demonstrating
that the student may benefit from the education and training being
offered.
(b) If the United States Department of Education does not have a
list of relevant examinations that pertain to the intended
occupational training, the bureau may publish its own list of
acceptable examinations and required passing scores.
(c) The bureau shall, on or before July 1, 2016, review the list
of examinations prescribed by the United States Department of
Education. If the bureau determines there is no examination on the
list appropriate for ability-to-benefit students with limited English
proficiency, the bureau shall approve an alternative examination for
these students. When approving the alternative examination, the
bureau may consider the Comprehensive Adult Student Assessment System
examination.
(a) During the enrollment process, an institution offering
educational programs designed to lead to positions in a profession,
occupation, trade, or career field requiring licensure in this state
shall exercise reasonable care to determine if the student will not
be eligible to obtain licensure in the profession, occupation, trade,
or career field at the time of the student's graduation and shall
provide all students enrolled in those programs with a written copy
of the requirements for licensure established by the state, including
any applicable course requirements established by the state. If the
minimum course requirements of the institution exceed the minimum
requirements for state licensure, the institution shall disclose this
information, including a list of those courses that are not required
for state licensure. The institution shall not execute an enrollment
agreement with a student that is known to be ineligible for
licensure, unless the student's stated objective is other than
licensure.
(b) During the enrollment process, an institution may discuss
internships and student jobs available to the student during the
student's attendance at the institution. If the institution discusses
internships and student jobs, the institution shall disclose the
number of requests for internship and student job placement
assistance received by the institution during the immediately
preceding calendar year and the number of actual placements during
that year.
(a) An enrollment agreement shall be written in language
that is easily understood. If English is not the student's primary
language, and the student is unable to understand the terms and
conditions of the enrollment agreement, the student shall have the
right to obtain a clear explanation of the terms and conditions and
all cancellation and refund policies in his or her primary language.
(b) If the recruitment leading to enrollment was conducted in a
language other than English, the enrollment agreement, disclosures,
and statements shall be in that language.
An enrollment agreement shall not contain a provision that
requires a student to invoke an internal institutional dispute
procedure before enforcing any contractual or other legal rights or
remedies.
Any information or statement required by this article to be
included in the catalog, School Performance Fact Sheet, or enrollment
agreement shall be printed in at least the same size font as the
majority of the text in that document.
(a) Except as provided in subdivision (d), prior to
enrollment, an institution shall provide a prospective student,
either in writing or electronically, with a school catalog
containing, at a minimum, all of the following:
(1) The name, address, telephone number, and, if applicable,
Internet Web site address of the institution.
(2) Except as specified in Article 2 (commencing with Section
94802), a statement that the institution is a private institution and
that it is approved to operate by the bureau.
(3) The following statements:
(A) "Any questions a student may have regarding this catalog that
have not been satisfactorily answered by the institution may be
directed to the Bureau for Private Postsecondary Education at
(address), Sacramento, CA (ZIP Code), (Internet Web site address),
(telephone and fax numbers)."
(B) "As a prospective student, you are encouraged to review this
catalog prior to signing an enrollment agreement. You are also
encouraged to review the School Performance Fact Sheet, which must be
provided to you prior to signing an enrollment agreement."
(C) "A student or any member of the public may file a complaint
about this institution with the Bureau for Private Postsecondary
Education by calling (toll-free telephone number) or by completing a
complaint form, which can be obtained on the bureau's Internet Web
site (Internet Web site address)."
(4) The address or addresses where class sessions will be held.
(5) A description of the programs offered and a description of the
instruction provided in each of the courses offered by the
institution, the requirements for completion of each program,
including required courses, any final tests or examinations, any
required internships or externships, and the total number of credit
hours, clock hours, or other increments required for completion.
(6) If the educational program is designed to lead to positions in
a profession, occupation, trade, or career field requiring licensure
in this state, a notice to that effect and a list of the
requirements for eligibility for licensure.
(7) Information regarding the faculty and their qualifications.
(8) A detailed description of institutional policies in the
following areas:
(A) Admissions policies, including the institution's policies
regarding the acceptance of credits earned at other institutions or
through challenge examinations and achievement tests, admissions
requirements for ability-to-benefit students, and a list describing
any transfer or articulation agreements between the institution and
any other college or university that provides for the transfer of
credits earned in the program of instruction. If the institution has
not entered into an articulation or transfer agreement with any other
college or university, the institution shall disclose that fact.
(B) Cancellation, withdrawal, and refund policies, including an
explanation that the student has the right to cancel the enrollment
agreement and obtain a refund of charges paid through attendance at
the first class session, or the seventh day after enrollment,
whichever is later. The text shall also include a description of the
procedures that a student is required to follow to cancel the
enrollment agreement or withdraw from the institution and obtain a
refund consistent with the requirements of Article 13 (commencing
with Section 94919).
(C) Probation and dismissal policies.
(D) Attendance policies.
(E) Leave-of-absence policies.
(9) The schedule of total charges for a period of attendance and
an estimated schedule of total charges for the entire educational
program.
(10) A statement reporting whether the institution participates in
federal and state financial aid programs, and if so, all consumer
information that is required to be disclosed to the student pursuant
to the applicable federal and state financial aid programs.
(11) A statement specifying that, if a student obtains a loan to
pay for an educational program, the student will have the
responsibility to repay the full amount of the loan plus interest,
less the amount of any refund, and that, if the student has received
federal student financial aid funds, the student is entitled to a
refund of the moneys not paid from federal student financial aid
program funds.
(12) A statement specifying whether the institution has a pending
petition in bankruptcy, is operating as a debtor in possession, has
filed a petition within the preceding five years, or has had a
petition in bankruptcy filed against it within the preceding five
years that resulted in reorganization under Chapter 11 of the United
States Bankruptcy Code (11 U.S.C. Sec. 1101 et seq.).
(13) If the institution provides placement services, a description
of the nature and extent of the placement services.
(14) A description of the student's rights and responsibilities
with respect to the Student Tuition Recovery Fund. This statement
shall specify that it is a state requirement that a student who pays
his or her tuition is required to pay a state-imposed assessment for
the Student Tuition Recovery Fund. This statement shall also describe
the purpose and operation of the Student Tuition Recovery Fund and
the requirements for filing a claim against the Student Tuition
Recovery Fund.
(15) The following statement:
"NOTICE CONCERNING TRANSFERABILITY OF CREDITS AND CREDENTIALS
EARNED AT OUR INSTITUTION
The transferability of credits you earn at (name of institution)
is at the complete discretion of an institution to which you may seek
to transfer. Acceptance of the (degree, diploma, or certificate) you
earn in (name of educational program) is also at the complete
discretion of the institution to which you may seek to transfer. If
the (credits or degree, diploma, or certificate) that you earn at
this institution are not accepted at the institution to which you
seek to transfer, you may be required to repeat some or all of your
coursework at that institution. For this reason you should make
certain that your attendance at this institution will meet your
educational goals. This may include contacting an institution to
which you may seek to transfer after attending (name of institution)
to determine if your (credits or degree, diploma, or certificate)
will transfer."
(16) A statement specifying whether the institution, or any of its
degree programs, are accredited by an accrediting agency recognized
by the United States Department of Education. If the institution is
unaccredited and offers an associate, baccalaureate, master's, or
doctoral degree, or is accredited and offers an unaccredited program
for an associate, baccalaureate, master's, or doctoral degree, the
statement shall disclose the known limitations of the degree program,
including, but not limited to, all of the following:
(A) Whether a graduate of the degree program will be eligible to
sit for the applicable licensure exam in California and other states.
(B) A degree program that is unaccredited or a degree from an
unaccredited institution is not recognized for some employment
positions, including, but not limited to, positions with the State of
California.
(C) That a student enrolled in an unaccredited institution is not
eligible for federal financial aid programs.
(b) If the institution has a general student brochure, the
institution shall provide that brochure to the prospective student
prior to enrollment. In addition, if the institution has a
program-specific student brochure for the program in which the
prospective student seeks to enroll, the institution shall provide
the program-specific student brochure to the prospective student
prior to enrollment.
(c) An institution shall provide the school catalog to any person
upon request. In addition, if the institution has student brochures,
the institution shall disclose the requested brochures to any
interested person upon request.
(d) An accredited institution is not required to provide a School
Performance Fact Sheet to a prospective student who is not a
California resident, not residing in California at the time of his or
her enrollment, and enrolling in an accredited distance learning
degree program offered by the institution, if the institution
complies with all federal laws, the applicable laws of the state
where the student is located, and other appropriate laws, including,
but not limited to, consumer protection and student disclosure
requirements.
Except as provided in subdivision (d) of Section 94909 and
Section 94910.5, prior to enrollment, an institution shall provide a
prospective student with a School Performance Fact Sheet containing,
at a minimum, the following information, as it relates to the
educational program:
(a) Completion rates, as calculated pursuant to Article 16
(commencing with Section 94928).
(b) Placement rates for each educational program, as calculated
pursuant to Article 16 (commencing with Section 94928), if the
educational program is designed to lead to, or the institution makes
any express or implied claim related to preparing students for, a
recognized career, occupation, vocation, job, or job title.
(c) License examination passage rates for programs leading to
employment for which passage of a state licensing examination is
required, as calculated pursuant to Article 16 (commencing with
Section 94928).
(d) Salary or wage information, as calculated pursuant to Article
16 (commencing with Section 94928).
(e) If a program is too new to provide data for any of the
categories listed in this subdivision, the institution shall state on
its fact sheet: "This program is new. Therefore, the number of
students who graduate, the number of students who are placed, or the
starting salary you can earn after finishing the educational program
are unknown at this time. Information regarding general salary and
placement statistics may be available from government sources or from
the institution, but is not equivalent to actual performance data."
(f) All of the following:
(1) A description of the manner in which the figures described in
subdivisions (a) to (d), inclusive, are calculated or a statement
informing the reader of where he or she may obtain a description of
the manner in which the figures described in subdivisions (a) to (d),
inclusive, are calculated.
(2) A statement informing the reader of where he or she may obtain
from the institution a list of the employment positions determined
to be within the field for which a student received education and
training for the calculation of job placement rates as required by
subdivision (b).
(3) A statement informing the reader of where he or she may obtain
from the institution a list of the objective sources of information
used to substantiate the salary disclosure as required by subdivision
(d).
(g) The following statements:
(1) "This fact sheet is filed with the Bureau for Private
Postsecondary Education. Regardless of any information you may have
relating to completion rates, placement rates, starting salaries, or
license exam passage rates, this fact sheet contains the information
as calculated pursuant to state law."
(2) "Any questions a student may have regarding this fact sheet
that have not been satisfactorily answered by the institution may be
directed to the Bureau for Private Postsecondary Education at
(address), Sacramento, CA (ZIP Code), (Internet Web site address),
(telephone and fax numbers)."
(h) If the institution participates in federal financial aid
programs, the most recent three-year cohort default rate reported by
the United States Department of Education for the institution and the
percentage of enrolled students receiving federal student loans.
(i) Data and information disclosed pursuant to subdivisions (a) to
(d), inclusive, is not required to include students who satisfy the
qualifications specified in subdivision (d) of Section 94909, but an
institution shall disclose whether the data, information, or both
provided in its fact sheet excludes students pursuant to this
subdivision. An institution shall not actively use data specific to
the fact sheet in its recruitment materials or other recruitment
efforts of students who are not California residents and do not
reside in California at the time of their enrollment.
(a) Notwithstanding any other law, a law school that meets
the criteria of subdivision (b) shall be deemed to satisfy the
requirements of this chapter regarding a School Performance Fact
Sheet by doing all of the following:
(1) Complying with Standard 509 of the American Bar Association's
Standards and Rules of Procedure for Approval of Law Schools, as that
standard may be amended.
(2) Providing completion rates of students and placement rates,
bar passage rates, and salary and wage information of graduates to
prospective students prior to enrollment through the law school
application process administered by the Law School Admission Council.
(3) (A) Providing to prospective students any additional
information required to be reported on a School Performance Fact
Sheet that is not reported pursuant to paragraphs (1) and (2),
including, but not limited to, the most recent three-year cohort
default rate reported by the United States Department of Education
for the law school and the percentage of enrolled students receiving
federal student loans.
(B) If the law school's three-year cohort default rate reported by
the United States Department of Education is aggregated with the
three-year cohort default rate of an institution to which the law
school belongs, then the law school shall provide to prospective
students the law school's three-year cohort default rate
disaggregated from the institution's three-year cohort default rate.
(C) The law school shall, at a minimum, provide the information
described in this paragraph to prospective students by clearly
posting the information in a conspicuous location on the law school's
Internet Web site.
(4) Annually providing the information required to be disclosed
pursuant to this subdivision to the bureau.
(b) Subdivision (a) shall apply to a law school that meets all of
the following criteria:
(1) The law school is accredited by the Council of the Section of
Legal Education and Admissions to the Bar of the American Bar
Association.
(2) The law school is owned by an institution authorized to
operate by the bureau.
(3) The law school reports graduate salary information and other
information to the National Association for Law Placement.
(4) The law school is approved to operate by the bureau pursuant
to Section 94874.8.
An enrollment agreement shall include, at a minimum, all of
the following:
(a) The name of the institution and the name of the educational
program, including the total number of credit hours, clock hours, or
other increment required to complete the educational program.
(b) A schedule of total charges, including a list of any charges
that are nonrefundable and the student's obligations to the Student
Tuition Recovery Fund, clearly identified as nonrefundable charges.
(c) In underlined capital letters on the same page of the
enrollment agreement in which the student's signature is required,
the total charges for the current period of attendance, the estimated
total charges for the entire educational program, and the total
charges the student is obligated to pay upon enrollment.
(d) A clear and conspicuous statement that the enrollment
agreement is legally binding when signed by the student and accepted
by the institution.
(e) (1) A disclosure with a clear and conspicuous caption,
"STUDENT'S RIGHT TO CANCEL," under which it is explained that the
student has the right to cancel the enrollment agreement and obtain a
refund of charges paid through attendance at the first class
session, or the seventh day after enrollment, whichever is later.
(2) The disclosure shall contain the institution's refund policy
and a statement that, if the student has received federal student
financial aid funds, the student is entitled to a refund of moneys
not paid from federal student financial aid program funds.
(3) The text shall also include a description of the procedures
that a student is required to follow to cancel the enrollment
agreement or withdraw from the institution and obtain a refund.
(f) A statement specifying that, if the student obtains a loan to
pay for an educational program, the student will have the
responsibility to repay the full amount of the loan plus interest,
less the amount of any refund.
(g) A statement specifying that, if the student is eligible for a
loan guaranteed by the federal or state government and the student
defaults on the loan, both of the following may occur:
(1) The federal or state government or a loan guarantee agency may
take action against the student, including applying any income tax
refund to which the person is entitled to reduce the balance owed on
the loan.
(2) The student may not be eligible for any other federal student
financial aid at another institution or other government assistance
until the loan is repaid.
(h) The transferability disclosure that is required to be included
in the school catalog, as specified in paragraph (15) of subdivision
(a) of Section 94909.
(i) (1) The following statement: "Prior to signing this enrollment
agreement, you must be given a catalog or brochure and a School
Performance Fact Sheet, which you are encouraged to review prior to
signing this agreement. These documents contain important policies
and performance data for this institution. This institution is
required to have you sign and date the information included in the
School Performance Fact Sheet relating to completion rates, placement
rates, license examination passage rates, salaries or wages, and the
most recent three-year cohort default rate, if applicable, prior to
signing this agreement."
(2) Immediately following the statement required by paragraph (1),
a line for the student to initial, including the following
statement: "I certify that I have received the catalog, School
Performance Fact Sheet, and information regarding completion rates,
placement rates, license examination passage rates, salary or wage
information, and the most recent three-year cohort default rate, if
applicable, included in the School Performance Fact sheet, and have
signed, initialed, and dated the information provided in the School
Performance Fact Sheet."
(j) The following statements:
(1) "Any questions a student may have regarding this enrollment
agreement that have not been satisfactorily answered by the
institution may be directed to the Bureau for Private Postsecondary
Education at (address), Sacramento, CA (ZIP Code), (Internet Web site
address), (telephone and fax numbers)."
(2) "A student or any member of the public may file a complaint
about this institution with the Bureau for Private Postsecondary
Education by calling (toll-free telephone number) or by completing a
complaint form, which can be obtained on the bureau's Internet Web
site (Internet Web site address)."
(k) The following statement above the space for the student's
signature:
"I understand that this is a legally binding contract. My
signature below certifies that I have read, understood, and agreed to
my rights and responsibilities, and that the institution's
cancellation and refund policies have been clearly explained to me."
Prior to the execution of an enrollment agreement, the
information required to be disclosed pursuant to subdivisions (a) to
(d), inclusive, of Section 94910 shall be signed and dated by the
institution and the student. Each of these items shall also be
initialed and dated by the student.
(a) An institution that maintains an Internet Web site shall
provide on that Internet Web site all of the following:
(1) The school catalog.
(2) A School Performance Fact Sheet for each educational program
offered by the institution.
(3) Student brochures offered by the institution.
(4) A link to the bureau's Internet Web site.
(5) The institution's most recent annual report submitted to the
bureau.
(b) An institution shall include information concerning where
students may access the bureau's Internet Web site anywhere the
institution identifies itself as being approved by the bureau.