Chapter 7. Examinations, Special Reports, And Records of California Financial Code >> Division 1.2. >> Chapter 7.

(a) The commissioner may at any time and from time to time examine the business and any office, within or outside this state, of any licensee or any agent of a licensee in order to ascertain whether that business is being conducted in a lawful manner and whether all money transmission is properly accounted for.
  (b) The directors, officers, and employees of any licensee or agent of a licensee being examined by the commissioner shall exhibit to the commissioner, on request, any or all of the licensee's accounts, books, correspondence, memoranda, papers, and other records and shall otherwise facilitate the examination so far as it may be in their power to do so.

The commissioner may consult and cooperate with other state or federal money transmission regulators in enforcing and administering this division. They may jointly pursue examinations and take other official action that they are otherwise empowered to take.

A licensee shall file a report with the commissioner within five business days after the licensee has reason to know of the occurrence any of the following events:
  (a) The filing of a petition by or against the licensee under the United States Bankruptcy Code (11 U.S.C. Secs. 101-110, incl.) for bankruptcy or reorganization.
  (b) The filing of a petition by or against the licensee for receivership, the commencement of any other judicial or administrative proceeding for its dissolution or reorganization, or the making of a general assignment for the benefit of its creditors.
  (c) The commencement of a proceeding to revoke or suspend its license in a state or country in which the licensee engages in business or is licensed.
  (d) The cancellation or other impairment of the licensee's bond or other security.
  (e) A charge or conviction of the licensee or of an executive officer, manager, director, or person in control of the licensee for a felony.
  (f) A charge or conviction of an agent for a felony.

A licensee that is a money services business under the regulations adopted pursuant to the United States Bank Secrecy Act (31 C.F.R. Part 103) and the agents of the licensee that are money services businesses shall comply with those regulations.

(a) A licensee shall maintain the following records for determining its compliance with this division for at least three years:
  (1) A record of each payment instrument or stored value obligation sold.
  (2) A general ledger posted at least monthly containing all asset, liability, capital, income, and expense accounts.
  (3) Bank statements and bank reconciliation records.
  (4) Records of outstanding payment instruments and stored value obligations.
  (5) Records of each payment instrument and stored-value obligation paid within the three-year period.
  (6) A list of the last known names and addresses of all of the licensee's agents and their branch offices.
  (7) Any other records the commissioner reasonably requires by order or regulation.
  (b) A licensee or its agent shall maintain records of any receipts provided pursuant to Section 2102 for six months or a longer period of time specified in the contract between the licensee and its agent.
  (c) The items specified in subdivisions (a) and (b) may be maintained in any form of record.
  (d) Records may be maintained outside this state if they are made available to the commissioner on seven days' notice that is sent in a record.
  (e) If records not required to be maintained in English pursuant to Section 456 are in a language other than English, the licensee shall provide records translated into English within seven days' notice that is sent in a record.
  (f) Each licensee shall maintain any other records required by the commissioner.