Section 46016.1 Of Chapter 10. Organic Foods From California Food And Agricultural Code >> Division 17. >> Chapter 10.
46016.1
. (a) Any person may file a complaint with the secretary
concerning suspected noncompliance with this act, as provided in
Section 46000 or regulations adopted by the NOP.
(b) The secretary shall, to the extent funds are available,
establish procedures for handling complaints, including provision of
a written complaint form, and procedures for commencing an
investigation within three working days after receiving a complaint
regarding fresh food, and within seven working days for other
products, and completing an investigation and reporting findings and
enforcement action taken, if any, to the complainant within 60 days
thereafter.
(c) The secretary may establish minimum information requirements
to determine the verifiability of a complaint, and may provide for
rejection of a complaint that does not meet the requirements. The
secretary shall provide written notice of the reasons for rejection
to the person filing the complaint.
(d) The secretary shall carry out the functions and objectives of
this act to the extent funds are available for those purposes.
(e) The complaint process in this state must also meet all the
complaint process outlined in regulations adopted by the NOP.