Chapter 1. Legislative Intent And Policy of California Health And Safety Code >> Division 25.1. >> Chapter 1.
The Legislature hereby finds that in a contractual
relationship between the Health and Welfare Agency, its component
departments, and private, nonprofit human service organizations:
(a) Problems arise under cooperative agreements that end in
disputes.
(b) The intent between the disputing parties is to resolve their
controversy through an informal dispute process. The parties should
set a goal of no more than 60 days from receipt of a complaint to
resolution.
(c) If the parties reach an impasse, then there should be a
logical intermediate appeal authority as the next level in the appeal
process.
(d) In California, there exists no process between informal
dispute resolution and judicial review that is available to and can
properly address controversies between the Health and Welfare Agency
and human service organizations.