Section 41960.3 Of Article 5. Gasoline Vapor Control From California Health And Safety Code >> Division 26. >> Part 4. >> Chapter 3. >> Article 5.
41960.3
. (a) Each district which requires the installation of
systems for the control of gasoline vapors resulting from motor
vehicle fueling operations shall establish a toll free telephone
number for use by the public in reporting problems experienced with
the systems. Districts within an air basin or adjacent air basin may
enter into a cooperative program to implement this requirement. All
complaints received by a district shall be recorded on a standardized
form which shall be established by the state board, in consultation
with districts, the State Fire Marshal, and the Division of
Measurement Standards in the Department of Food and Agriculture.
The operating instructions required by Section 41960.4 shall be
posted at all service stations at which systems for the control of
gasoline vapors resulting from motor vehicle fueling operations are
installed and shall include a prominent display of the toll free
telephone number for complaints in the district in which the station
is located.
(b) Upon receipt of each complaint, the district shall diligently
either investigate the complaint or refer the complaint for
investigation by the state or local agency which properly has
jurisdiction over the primary subject of the complaint. When the
investigation has been completed, the investigating agency shall take
such remedial action as is appropriate and shall advise the
complainant of the findings and disposition of the investigation. A
copy of the complaint and response to the complaint shall be
forwarded to the state board.