Section 11624.4 Of Article 4. Assigned Risk Plans From California Insurance Code >> Division 2. >> Part 3. >> Chapter 1. >> Article 4.
11624.4
. Every insurer to whom an assignment is made shall do all
of the following:
(a) Provide policyholders with information on how to report
claims.
(b) Provide brokers and agents with a toll-free telephone number
or accept their collect calls for the purpose of providing agents and
brokers with a means of communicating with the insurer in order to
rectify errors in applications or endorsements for assigned-risk
coverage.
(c) Reply in writing within 15 days to complaints disputing the
amount of premium charged for coverage under this article.