Section 105 Of Chapter 4. Division Of Labor Standards Enforcement From California Labor Code >> Division 1. >> Chapter 4.
105
. (a) The Labor Commissioner shall provide qualified bilingual
persons in public contact positions or as interpreters to assist
those in such positions to provide information and services in the
language of a limited- or non-English-speaking person, with the
primary effort being exerted towards the largest segments of the
non-English-speaking persons in this state.
(b) The Labor Commissioner shall provide that an interpreter be
present at all hearings and interviews where appropriate.
(c) The Labor Commissioner shall prepare and distribute to the
public, through its local offices, materials explaining services
available in non-English languages, as well as in English. In
addition, the commissioner shall prepare and use written materials in
non-English languages as well as in English for use by local offices
if the local office serves a substantial number of
non-English-speaking people, as defined in Section 7296.2 of the
Government Code. The commissioner shall prepare and use such
complaint processing forms and form letters in the language of
non-English speaking people as the commissioner deems necessary and
appropriate for the filing, investigation, and resolution of wage
claims, giving due consideration to the rights and obligations of all
parties. The commissioner may, from time to time, at his or her
discretion, eliminate, modify, amend, or add to the complaint
processing forms and form letters which are the subject of bilingual
or multilingual treatment or application.