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. (a) The Legislature finds and declares that advertisement and
use of telephone service are essential for household goods carriers
to obtain business and conduct intrastate moving services. The
unlawful advertisement by unpermitted household goods carriers has
required properly permitted and regulated household goods carriers to
compete with unpermitted household goods carriers using unfair
business practices. Unpermitted household goods carriers have also
exposed citizens of the State of California to unscrupulous persons
who portray themselves as properly permitted, qualified, and insured
household goods carriers. Many of these unpermitted household goods
carriers have been found to have perpetrated acts of theft, fraud,
and dishonesty upon unsuspecting citizens of the State of California.
(b) (1) The Legislature finds and declares that the termination of
telephone service utilized by unpermitted household goods carriers
is essential to ensure the public safety and welfare. Therefore, the
commission should take enforcement action as specified in this
section to disconnect telephone service of unpermitted household
goods carriers who unlawfully advertise moving services in yellow
page directories and other publications. The enforcement action
provided for by this section is consistent with the decision of the
Supreme Court of the State of California in Goldin, et al. v. Public
Utilities Commission et al., (1979) 23 Cal.3d 638.
(2) Notwithstanding Section 2891, for purposes of this section, a
telephone utility, or a corporation that holds a controlling interest
in the telephone utility, or any business that is a subsidiary or
affiliate of the telephone utility, that has the name and address of
the subscriber to a telephone number being used by an unpermitted
household goods carrier shall provide the commission, or an
authorized official of the commission, upon demand, and the order of
a magistrate, access to this information. A magistrate may only issue
an order, for the purposes of this subdivision, when the magistrate
has made the findings required by subdivision (c).
(c) Any telephone utility operating under the jurisdiction of the
commission shall refuse telephone service to a new customer and shall
disconnect telephone service of an existing customer only after it
is shown that other available enforcement remedies of the commission
have failed to terminate unlawful activities detrimental to the
public welfare and safety, and upon receipt from any authorized
official of the commission of a writing, signed by a magistrate, as
defined by Sections 807 and 808 of the Penal Code, finding that
probable cause exists to believe that the customer is advertising or
holding out to the public to perform, or is performing, household
goods carrier services without having in force a permit issued by the
commission authorizing those services, or that the telephone service
otherwise is being used or is to be used as an instrumentality,
directly or indirectly, to violate or to assist in violation of the
laws requiring a household goods carrier permit. Included in the
writing of the magistrate shall be a finding that there is probable
cause to believe that the subject telephone facilities have been or
are to be used in the commission or facilitation of holding out to
the public to perform, or in performing, household goods carrier
services without having in force a permit issued by the commission
authorizing those services, and that, absent immediate and summary
action, a danger to public welfare or safety will result.
(d) Any person aggrieved by any action taken pursuant to this
section shall have the right to file a complaint with the commission
and may include therein a request for interim relief. The commission
shall schedule a public hearing on the complaint to be held within 21
calendar days of the filing and assignment of a docket number to the
complaint. The remedy provided by this section shall be exclusive.
No other action at law or in equity shall accrue against any
telephone utility because of, or as a result of, any matter or thing
done or threatened to be done pursuant to this section.
(e) At any hearing on complaint pursuant to subdivision (d), the
commission staff shall have the right to participate, including the
right to present evidence and argument and to present and
cross-examine witnesses. The commission staff shall have both the
burden of providing that the use made or to be made of the telephone
service is to hold out to the public to perform, or to assist in
performing, services as a household goods carrier, or that the
telephone service is being or is to be used as an instrumentality,
directly or indirectly, to violate or to assist in violation of the
licensing laws as applicable to household goods carriers and that the
character of the acts is such that, absent immediate and summary
action, a danger to public welfare or safety will result, and the
burden of persuading the commission that the telephone services
should be refused or should not be restored.
(f) The telephone utility, immediately upon refusal or
disconnection of service in accordance with subdivision (c), shall
notify the customer or subscriber in writing that the refusal or
disconnection of telephone service has been made pursuant to a
request of the commission and the writing of a magistrate, and shall
include with the notice a copy of this section, a copy of the writing
of the magistrate, and a statement that the customer or subscriber
may request information from the commission at its San Francisco or
Los Angeles office concerning any provision of this section and the
manner in which a complaint may be filed.
(g) Each contract for telephone service, by operation of law,
shall be deemed to contain the provisions of this section. The
provisions shall be deemed to be a part of any application for
telephone service. Applicants and customers for telephone service
shall be deemed to have consented to the provisions of this section
as a consideration for the furnishing of the service.
(h) The terms "person," "customer," and "subscriber," as used in
this section, include a subscriber to telephone service, an applicant
for that service, a corporation, a company, a partnership, an
association, and an individual.
(i) The term "telephone utility," as used in this section,
includes a "telephone corporation" and a "telegraph corporation," as
defined in Division 1 (commencing with Section 201).
(j) The term "authorized official," as used in this section,
includes the Executive Director of the Public Utilities Commission or
any commission employee designated pursuant to paragraph (5) of
subdivision (a) of Section 830.11 of the Penal Code.